Frequently asked questions

How broker sync works, what each plan includes and how your data is handled. Still stuck? Contact the team.

Getting started

What is SeeResult?

SeeResult is a trading journal and performance analytics product. It connects to your MetaTrader 5 account, imports your closed trades automatically, and turns them into an equity curve, a daily P&L calendar, performance statistics and a journal you can write notes and attach screenshots to.

How do I create an account?

Sign up with your email address and a password (or continue with Google), add a contact number, then confirm your email from the link we send you. After signing in you choose a plan; access to the journal begins once payment is confirmed by our payment provider. There is no free tier and no advertising.

Do I need an MT5 account?

Yes. SeeResult journals the trades from a connected MetaTrader 5 account, so you need an MT5 account with investor or API access. Only real live accounts are supported.

Broker connection

How does broker synchronization work?

You connect your MT5 account once. SeeResult imports your existing trade history, then keeps checking for newly closed trades on a schedule and adds them to your journal automatically. There is no manual trade entry.

Can I connect a practice account?

No. SeeResult journals real trading only, so every connected MT5 account must be a live account.

Can I connect a live account?

Yes. Live accounts are the only accounts SeeResult connects to, and each one keeps its own statistics and equity curve.

Does SeeResult place trades?

No. SeeResult never places, modifies or closes positions, and it does not hold your funds. It reads your trading history for journaling and analytics only.

How do I refresh my trading data?

Synchronization runs automatically on a schedule. You can also trigger a sync yourself from your account and broker screens, and the sync status is shown on your dashboard.

Trading data

How are my statistics calculated?

From the closed trades synced from your connected account, using each trade's net result after commission, swap and fees. Statistics are computed per account in that account's currency. Where there are too few trades for a metric to be meaningful, it is shown as unavailable rather than estimated.

How far back can I view my trading history?

SeeResult imports the trade history your broker makes available on the account you connect, and keeps everything it has imported. How far back that reaches depends on your broker's own history retention.

Are deposits counted as trading profit?

No. Deposits, withdrawals, credits and balance adjustments are recorded separately as balance operations and excluded from trading performance figures.

Subscriptions

What's included in Beginner?

Beginner is $12/month and includes one connected MT5 broker account, automatic trade sync and historical import, the full dashboard with equity curve, heatmap and discipline score, the trade journal with notes, setups, emotions, ratings, reviews and screenshots, core analytics, the TradingView chart, your own rules and daily plan, Bar Replay on the most recent six months of candles, and AI Companion basics in-app and on Telegram with a monthly allowance.

What's included in Professional?

Professional is $30/month and includes everything in Beginner plus AI Strategy Watch on your saved rules, the full AI Companion with a much larger allowance, voice-note journaling, chart screenshot analysis, drawdown and losing-streak risk alerts, daily and weekly Telegram recaps, advanced analytics by symbol, session, weekday and month, advanced filtering and reports, Bar Replay across the full available history, and multiple connected broker accounts.

Is Bar Replay only on Professional?

No. Bar Replay is on both plans. Beginner can practise on the most recent six months of historical candles, while Professional reaches the full available depth. It is manual candle-by-candle practice, not an automated backtesting engine.

How does annual billing work?

Choose annual at checkout and you are charged for ten months instead of twelve — two months free — on the same plan.

How do I upgrade?

Open Account then Subscription & Billing inside the app and choose Professional. The change applies once the payment is confirmed by our payment provider.

How do I cancel?

You can cancel from Subscription & Billing at any time. Your access continues until the end of the period you have already paid for.

Can I change my payment method?

Yes. Payments are handled by our payment provider, and you can start a new payment with a different card, bank transfer or supported local method from Subscription & Billing. Both monthly and annual billing are available.

Is there a referral programme?

Yes. Every subscriber gets a referral link. You earn 20% of a referred subscriber's subscription for up to 12 months, and they get 10% off their first month.

AI Companion on Telegram

What can the AI Companion do?

It answers questions about your own connected account — recent trades, current statistics, journal context and your declared rules — in the app or in Telegram with @SeeResultAssistantBot. It reads your real data, never invents numbers, and never gives entries, exits or signals.

How do I link Telegram?

Open Account then Messaging, generate a short-lived link code, and send it to the bot. An active SeeResult subscription is required — the bot will not answer an account that is not linked to a subscribed user.

What is available on Beginner?

Beginner includes account status, recent trades and basic questions and answers with a limited monthly AI allowance. When the allowance is used up, the companion tells you rather than failing silently.

What does Professional unlock?

Professional unlocks the full companion: in-depth review conversations, voice-note journaling, chart screenshot analysis, drawdown and losing-streak risk alerts, daily and weekly recaps, and AI Strategy Watch alerts.

What about WhatsApp?

Telegram is the only messaging channel available right now. WhatsApp is not active.

AI Strategy Watch

What is Strategy Watch?

A Professional feature. You describe your setup in your own words, SeeResult saves it as versioned, structured conditions, and market structure is then checked against those conditions on candle close using real calculations — moving averages, RSI, MACD, ATR, swing structure, break of structure, change of character, fair value gaps and liquidity sweeps.

Does it predict the market or tell me to buy?

No. It monitors the rules you declared and tells you when your own conditions are forming, with a met / not-met checklist. It does not forecast prices, give signals or guarantee any outcome.

How often will it message me?

Only on the alert conditions you set, never on every evaluation cycle, and with a cooldown per watch. Alerts arrive in-app, by push where supported, and on Telegram.

Security

Is my broker account secure?

Your broker connection is used to read your account history and account state for journaling. SeeResult does not place trades and does not move money. All traffic is served over HTTPS.

Does SeeResult store my trading password?

SeeResult does not use your MT5 master trading password to trade on your behalf. Broker connection credentials are handled server-side and are never exposed to the browser or included in any page or social preview.

How is my information protected?

Accounts are protected by email and password sign-in with optional two-factor authentication, and admin access is separate and requires two-factor authentication. Your rows in the database are protected by row-level security so only your account can read them, and uploaded screenshots are stored in a private bucket.

Support

How do I contact SeeResult?

Email support@seeresult.app, or use the contact page. If you already have an account, the Support Center inside the app keeps your messages attached to your account so we have the context we need.

Where to go next