User Data Deletion

1. Sign in to SeeResult.
2. Go to Account → Contact support.
3. Send a message with the subject Delete my account.

Because the request comes from your authenticated session, we can verify it is you without asking for extra documents.

Email support@seeresult.app from the email address on your account with the subject Delete my SeeResult account. If you write from a different address we will ask you to confirm ownership before deleting anything, to protect you from someone else deleting your journal.

If your Telegram account is linked to the SeeResult Companion, send DELETE MY DATA to @SeeResultAssistantBot. We reply from your account email to confirm before the deletion runs.

• Your login credentials, profile details and email verification state.
• Your Telegram link, companion conversation history and message logs.
• Your broker connection and the credentials used to maintain it — the link to your MetaTrader 5 account is severed immediately.
• All synced trades, balance operations, performance statistics and equity history.
• Everything you wrote: journal notes, tags, emotions, ratings, reviews, trading rules and daily plans.
• Chart screenshots you uploaded, removed from private storage.
• Notifications, support threads and your session records.

We retain a minimal record of subscription payments (amount, date, provider reference) where accounting, tax and anti-fraud law requires it, and security or abuse logs where we have a legal obligation to keep them. These records do not contain your trading data, journal content or screenshots. Payment card details are never held by us at all — they stay with our payment provider.

We confirm receipt within 72 hours and complete deletion within 30 days, usually much sooner. Backups roll off within a further 30 days. Deletion is permanent and irreversible — export anything you want to keep first.

Deleting your account does not by itself refund an active subscription. Cancel in Account → Billing first, or tell us in the same request and we will cancel it for you.

For anything else about your data, read our Privacy Policy or email support@seeresult.app.